/* The owner's pages: the shop's receptionist report, in ProofBox's own look (the public site's palette and typeface). Phone first. */
@font-face { font-family: "ProofBox Sans"; font-style: normal; font-weight: 400 500; font-display: swap; src: url("/fonts/proofbox-sans.woff2") format("woff2"); }
@font-face { font-family: "ProofBox Sans Fallback"; src: local("Arial"); size-adjust: 101.92%; ascent-override: 94.78%; descent-override: 28.06%; line-gap-override: 0%; }
:root {
  --surface: #f8f9fc; --surface-2: #eff2f7; --ink: #212226; --ink-2: #5f6368; --ink-3: #6e737b;
  --line: rgba(33, 34, 38, .12); --line-2: rgba(33, 34, 38, .06);
  --green: #00b95c; --green-soft: rgba(0, 185, 92, .14); --blue: #3186ff; --blue-soft: rgba(49, 134, 255, .14);
  --yellow-soft: rgba(251, 188, 4, .22); --red: #fc413d; --red-ink: #c5221f; --red-soft: rgba(252, 65, 61, .12);
  --radius: 10px; --radius-lg: 16px;
  --font: "ProofBox Sans", "ProofBox Sans Fallback", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--surface); color: var(--ink); font: 400 16px/1.5 var(--font); font-optical-sizing: auto; letter-spacing: .1px; -webkit-font-smoothing: antialiased; }
a { color: inherit; }
:focus-visible { outline: 2px solid var(--blue); outline-offset: 2px; }

/* The top: the shop is the identity; ProofBox signs it quietly. */
header { padding: 14px 20px 0; }
header .top { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
header .by { margin: 0; font-size: 13px; color: var(--ink-2); }
header .biz { margin: 2px 0 0; font-size: 24px; font-weight: 500; letter-spacing: -.4px; line-height: 1.15; }
nav { display: flex; align-items: center; gap: 4px; margin: 14px -4px 0; padding: 0 0 2px; border-bottom: 1px solid var(--line); }
nav a, nav button.link { padding: 8px 10px; border-radius: 999px; color: var(--ink-2); text-decoration: none; font: inherit; font-size: 15px; background: none; border: 0; cursor: pointer; }
nav a[aria-current="page"] { color: var(--ink); font-weight: 500; }
nav form { margin: 0 0 0 auto; }
main { max-width: 680px; margin: 0 auto; padding: 8px 20px 48px; }
h1 { font-size: 30px; font-weight: 400; letter-spacing: -.8px; line-height: 1.1; margin: 20px 0 14px; }
h2 { font-size: 19px; font-weight: 500; letter-spacing: -.2px; margin: 32px 0 10px; }
h3 { font-size: 15px; font-weight: 500; margin: 0; }
p { margin: 0 0 12px; }
.small { color: var(--ink-2); font-size: 14px; }

/* Buttons: the site's pills. The filled one is the primary action, the outlined one its companion. */
button, .callback { display: inline-flex; align-items: center; justify-content: center; height: 40px; padding: 0 18px; border-radius: 999px; border: 1px solid transparent; font: inherit; font-size: 15px; font-weight: 500; cursor: pointer; text-decoration: none; }
button { background: var(--ink); color: #fff; }
button:not(.link):hover { background: #000; }
button.link:hover { color: var(--ink); }
.callback, button.outline { background: transparent; color: var(--ink); border-color: var(--line); }
.callback:hover, button.outline:hover { background: var(--surface-2); }
button.link { height: auto; padding: 0; background: none; color: var(--ink-2); font-weight: 400; }
button:disabled { opacity: .6; }
input[type=email] { width: 100%; height: 48px; padding: 0 16px; border: 1px solid var(--line); border-radius: 12px; background: #fff; font: inherit; color: var(--ink); margin: 6px 0 12px; }
label { display: block; font-size: 14px; font-weight: 500; }
.notice { background: #fff; border: 1px solid var(--line); border-radius: var(--radius-lg); padding: 14px 16px; margin-top: 24px; }

/* The login page. Continue with Google follows Google's branding rules: its own four-colour mark, never recoloured, 8px
   from the words, on a white outlined button; here a 48px full-width pill. Then the "or" divider and the email button. */
a.google { display: flex; align-items: center; justify-content: center; gap: 8px; width: 100%; height: 48px; padding: 0 18px; margin: 8px 0 0; border: 1px solid #747775; border-radius: 999px; background: #fff; color: #1f1f1f; font-size: 15px; font-weight: 500; text-decoration: none; }
a.google:hover { background: var(--surface-2); }
a.google svg { flex: none; width: 18px; height: 18px; }
.or { display: flex; align-items: center; gap: 12px; margin: 20px 0; color: var(--ink-2); font-size: 14px; }
.or::before, .or::after { content: ""; flex: 1; height: 1px; background: var(--line); }
.signin button { width: 100%; height: 48px; }

/* The numbers: one quiet table, the three windows as columns. */
.strip { width: 100%; border-collapse: collapse; margin: 4px 0 0; font-variant-numeric: tabular-nums; }
.strip th, .strip td { padding: 8px 0; text-align: right; border-bottom: 1px solid var(--line-2); }
.strip th { font-weight: 400; color: var(--ink-2); font-size: 14px; }
.strip th:first-child, .strip td:first-child { text-align: left; }
.strip td { font-size: 17px; }
.strip td:first-child { font-size: 15px; color: var(--ink-2); }
.strip tr:last-child td { border-bottom: 0; }

/* Needs you: the memorable part. A card per item, the summary as its headline. */
ul, ol { list-style: none; margin: 0; padding: 0; }
.needs { display: grid; gap: 12px; }
.needs .call { background: #fff; border: 1px solid var(--ink); border-radius: var(--radius-lg); box-shadow: 0 12px 28px rgba(33, 34, 38, .07); padding: 14px 16px 16px; }
.needs .call > a { display: block; color: inherit; text-decoration: none; }
.needs .call .meta { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ink-2); }
.needs .call .line { display: block; font-size: 18px; line-height: 1.35; letter-spacing: -.2px; margin: 6px 0 4px; }
.needs .call .who { display: block; color: var(--ink-2); font-size: 15px; }
.row-actions { display: flex; gap: 8px; align-items: center; margin-top: 14px; }
.row-actions form { margin: 0; }
.more { margin-top: 4px; }

/* All calls: a list by day, the summary as the line, time and kind quiet. */
.day { margin: 22px 0 4px; color: var(--ink-2); font-weight: 400; }
.calls .call > a { display: grid; grid-template-columns: 1fr auto; gap: 2px 10px; padding: 12px 0; border-bottom: 1px solid var(--line-2); color: inherit; text-decoration: none; }
.calls .call .meta { grid-column: 1; display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ink-2); }
.calls .call .time { grid-column: 2; grid-row: 1; font-size: 13px; color: var(--ink-3); font-variant-numeric: tabular-nums; }
.calls .call .who { grid-column: 1 / -1; font-weight: 500; }
.calls .call .line { grid-column: 1 / -1; color: var(--ink-2); font-size: 15px; }
.calls .call.hangup .who, .calls .call.hangup .line { color: var(--ink-3); font-weight: 400; }
.filters { display: flex; flex-wrap: wrap; gap: 6px; margin: 0 0 4px; }
.filters a, .filters strong { padding: 6px 12px; border-radius: 999px; border: 1px solid var(--line); font-size: 14px; font-weight: 400; text-decoration: none; color: var(--ink-2); background: #fff; }
.filters strong { color: var(--ink); border-color: var(--ink); }

/* Kind chips, one soft colour per kind; a hang-up is plain grey text. */
.chip { display: inline-flex; align-items: center; height: 22px; padding: 0 9px; border-radius: 999px; font-size: 12px; font-weight: 500; color: var(--ink); background: var(--surface-2); white-space: nowrap; }
.chip-booking, .chip-order { background: var(--green-soft); }
.chip-callback, .chip-request { background: var(--yellow-soft); }
.chip-message, .chip-question { background: var(--blue-soft); }
.chip-emergency { background: var(--red-ink); color: #fff; }
.hungup { font-size: 12px; color: var(--ink-3); }
.attention { display: inline-flex; align-items: center; justify-content: center; width: 18px; height: 18px; border-radius: 50%; background: var(--red-soft); color: var(--red-ink); font-size: 12px; font-weight: 700; }

/* One call. */
.outcome { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 10px; font-size: 18px; letter-spacing: -.2px; margin: -4px 0 18px; }
.facts { display: grid; grid-template-columns: 1fr 1fr; gap: 14px 16px; margin: 0; }
.facts > div { display: block; min-width: 0; }
.facts dt { color: var(--ink-2); font-size: 13px; }
.facts dd { margin: 2px 0 0; overflow-wrap: anywhere; }
.facts dd a { color: var(--ink); text-decoration-color: var(--ink-3); }
.attention-box { background: var(--yellow-soft); border-radius: var(--radius-lg); padding: 14px 16px 6px; margin-top: 20px; }
.attention-box h2 { margin: 0 0 6px; font-size: 16px; }
.attention-box ul { list-style: disc; padding-left: 20px; }
.attention-box li { margin-bottom: 8px; }
main > .handled { margin-top: 18px; }
.transcript { display: grid; gap: 8px; }
.transcript li { max-width: 88%; padding: 10px 14px; border-radius: 18px; overflow-wrap: anywhere; line-height: 1.4; }
.transcript li.agent { background: #fff; border: 1px solid var(--line); border-bottom-left-radius: 6px; justify-self: start; }
.transcript li.caller { background: var(--green-soft); border-bottom-right-radius: 6px; justify-self: end; }
.transcript .role { display: block; color: var(--ink-2); font-size: 12px; margin-bottom: 2px; }
@media (max-width: 400px) { header .biz { font-size: 22px; } .needs .call .line { font-size: 17px; } }
@media (prefers-reduced-motion: no-preference) { button, .callback, .filters a { transition: background-color .15s ease; } }